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    Shipping and Returns

    Shipping

    How long will it take my order to arrive?

    Most orders will arrive within 7 to 21 business days, and in some cases it may be longer (up to 42 days). The expected shipping times are listed for each item. Please be patient, the wait will be worth it!  Since our artists and manufacturers are located all around the world it sometimes takes a bit longer to arrive. We thank you for your understanding and patience.

    If more time than the allotted time has passed and you have still not received your order, please contact us at Hypesavvy@gmail.com and we will do our best to resolve the issue. We will work on it till any issue is resolved.


    Why did I only receive a portion of my order?

    If you ordered multiple items, in some cases, the artist or manufacturer of the items in your order may be located in different locations or countries. In this case, your order will be shipped out in separate packages. Please do not worry about that, you will receive your entire order.

     

    Returns

    Our policy lasts 15 days.

    Please contact us at Hypesavvy@gmail.com before returning the product in order to get a return address.  In some cases, we may offer you other solutions without sending the product back.

    To be eligible for a return, the product must be unused and in the same condition that you received it. Product must be in the original packaging and we require a printed receipt that includes your order ID number.


    Please Note:

    *In order to receive a refund you must send us a tracking number. Products that are sent without a tracking number will not be refunded.

    *The customer is responsible for paying the shipping costs for returning the product.

    There are certain situations where a partial refund may be granted. Please contact us at Hypesavvy@gmail.com and will be happy to help you.


    Refunds

     

    Once your return is received, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within few days.


    Exchanges

    If you need an exchange, please contact us and we will be happy to help.
    For any issue email us at:

    Hypesavvy@gmail.com.

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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
    But you can also contact us:

    Customer Services

    Call Us: 800-123-4567

    Mon-Fri: 9:00 am - 6:00 pm
    Sat: 9:00 am - 4:00 pm
    Sun: 9:00 am - 2:00 pm

    Send us an email

    SHIPPING

    Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    You can return any item purchased on Shella within 20 days of the delivery date.

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    Size Guide

    This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    WOMEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
    CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
    WAIST FIR (INCHES) 21" 23" 25" 27" 29" 31" 33"
    WAIST FIR (CM) 53.5 58.5 63.5 68.5 74 79 84
    HIPS FIR (INCHES) 33" 34" 36" 38" 40" 42" 44"
    HIPS FIR (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
    SKORT LENGTHS (SM) 36.5 38 39.5 41 42.5 44 45.5

    MEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
    CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
    WAIST FIR (INCHES) 28" 30" 32" 34" 36" 38" 40"
    WAIST FIR (CM) 71 76 81 86 91.5 96.5 101.5
    SKORT LENGTHS (SM) 76 77.5 79 81 82.5 84 85.5

    Shipping

    • Complimentary ground shipping within 1 to 7 business days
    • In-store collection available within 1 to 7 business days
    • Next-day and Express delivery options also available
    • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
    • See the delivery FAQs for details on shipping methods, costs and delivery times

    Returns And Exchanges

    • Easy and complimentary, within 14 days
    • See conditions and procedure in our return FAQs

    WISH LIST AND COMPARE

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